Woolly Desk
Support
A question, a bug, an idea for a new house, or a photo of your flock? Write to us. We read every message and usually answer within a few days.
Help us help you
If something does not work, please add these details to your email. They help us find the problem much faster:
Your Mac
The macOS version (Apple menu → About This Mac) and the number of displays.
The app version
In Finder, select Woolly Desk in Applications and press ⌘I.
What happened
What you did, what you expected, and what happened instead.
A screenshot
Press ⇧⌘4 and select the area. A picture of the farm often explains everything.
Quick fixes
I cannot see the farm
The farm is behind your windows. Hide them with ⌘⌥H or move them away. If the farm is still not there, check that the farm is not paused in the menu.
I cannot click my sheep
Turn on Sheep Above Desktop Icons in the menu or in Settings → Desktop.
The weather on the farm is wrong
Open Settings → Weather. Check that Use real weather for my area is on and that the Status line shows your place. You can also type your city and press Apply.
The round buttons are in my way
Drag a circle to another edge of the screen, or turn the buttons off in Settings → Desktop.